5r77 Terms and Conditions

1. General Provisions and Definitions

These terms and conditions ("Terms") form a legally binding agreement between the 5r77 platform and all its users ("you" or "user"). By using the 5r77 website (https://5r77.lat) and all its services, games, and features, you confirm that you have fully read, understood, and agreed to comply with these Terms.

The following definitions apply in this document:

• "Platform" — The 5r77 website, mobile version, and all associated services.
• "User" — Any person who has registered on the platform or is using its services.
• "Account" — A personal gaming account registered on the platform.
• "Wallet" — The virtual funds management system linked to an account.
• "Bonus Funds" — Additional funds provided under promotional activities.
• "Real Money" — Actual funds deposited by the user.
• "Turnover / Wagering" — The betting amount required to make bonus funds withdrawable.

2. Account Registration and Eligibility

To create an account on the 5r77 platform and use its services, you must meet the following eligibility requirements:

• You must be 21 years of age or older. Your account may be temporarily suspended until your age is verified.
• Online gaming must be lawful in the area where you reside.
• You must provide accurate and complete personal information at the time of registration.
• Each user may operate only one account. All duplicate accounts will be closed.
• Transactions must be made using a payment method registered in your own name.

2.1 Identity Verification (KYC)

5r77 reserves the right to verify your identity, age, and payment method at any time. The following documents may be requested for verification:

• National Identity Card (NID) or Passport
• Recent utility bill or bank statement (for address verification)
• Proof of payment method ownership

Withdrawals may be held until verification is complete. Providing false information will result in permanent account closure.

3. Account Management and Security

You are solely responsible for the security of your account. Compliance with the following security rules is mandatory:

• Keep your password confidential at all times and do not share it with any third party.
• If you notice any suspicious activity, notify our support team immediately.
• Avoid logging in on public computers or unsecured networks.
• Log out after you finish using your account.

All transactions and bets made from your account will be considered your own activity. Allowing a third party to use your account is a violation of these Terms.

4. Deposits, Withdrawals and Payments

4.1 Deposits

The following payment methods can be used to deposit funds into 5r77: bKash, Nagad, Rocket, Upay, and bank transfer.

• All deposits must be made from a payment account registered in your own name.
• Deposits made through third parties are not accepted and such funds may be confiscated.
• If a deposit fails due to a technical issue, please contact support.

4.2 Withdrawals

The following terms apply to withdrawals:

• Withdrawals can only be made through the same payment method used for the deposit.
• The applicable wagering requirements must be met before bonus funds can be withdrawn.
• In cases of suspicious activity, the withdrawal process may be delayed for verification.
• Large withdrawals may require additional verification in accordance with Anti-Money Laundering (AML) regulations.

4.3 Currency

All transactions on the 5r77 platform are conducted in Bangladeshi Taka (BDT / ৳).

5. Bonuses and Promotional Offers

All bonuses and promotional offers from 5r77 are provided under specific conditions. Accepting a bonus means you have agreed to the relevant bonus terms and conditions.

5.1 Welcome Bonus

Examples:

• Deposit ৳1,000 → Bonus ৳1,000 → Total balance ৳2,000
• Deposit ৳18,000 → Bonus ৳8,000 → Total balance ৳26,000

5.2 General Terms for Bonus Use

• One welcome bonus will be granted per account.
• The applicable wagering requirements must be completed before bonus funds can be withdrawn.
• The time limit for using a bonus will be stated in the bonus offer.
• Only one bonus can be received from the same household, device, or IP address.
• If bonus abuse or fraud is suspected, the bonus may be cancelled.

5.3 Cashback and VIP Benefits

5r77 has three VIP tiers:

• Bronze: Up to 0.4% cashback per week
• Silver: Up to 0.8% cashback per week
• Gold: Up to 1.2% cashback per week

You can advance to higher VIP tiers through regular and active play. Specific benefits apply at each tier.

6. Gaming Rules

All games on the 5r77 platform are conducted fairly and transparently. The following gaming rules apply to all users:

• Game outcomes are determined entirely by a Random Number Generator (RNG).
• If a technical issue occurs during a game, the game may be automatically cancelled and the bet will be returned.
• The terms and conditions of any game provider will apply.
• Not all games can be played with bonus funds — the list of eligible games will be stated in the specific bonus offer.
• The maximum bet amount must not exceed the limit stated in the applicable bonus terms while bonus funds are active.

6.1 Special Rules for Cricket Betting

• Odds may change during live betting after a match has started.
• If a match is cancelled or abandoned, bets will generally be returned.
• Decisions regarding postponed matches will be made in accordance with the applicable rules.
• Betting rules apply to all international tournaments including BPL, IPL, and the T20 World Cup.

7. Prohibited Activities

The following activities are strictly prohibited on the 5r77 platform. If detected, the relevant account will be immediately closed and funds will be confiscated:

• Operating multiple accounts by the same person.
• Unfairly exploiting bonuses or promotions ("bonus abuse").
• Using software, bots, or automation tools in any game.
• Money laundering or introducing illegal funds.
• Intentionally exploiting vulnerabilities in the platform's system or games.
• Betting or managing funds on behalf of a third party.
• Harassing or misconduct toward other users of the platform.
• Registering or transacting using another person's identity.

8. Responsible Gaming

5r77 places the highest importance on responsible gaming. We believe gaming should be an entertaining activity and should never be a cause of financial or psychological harm.

8.1 Age Limit

Only persons aged 21 or older may use this platform. We are committed to preventing access by minors.

8.2 Self-Restriction Features

If you wish to control your gaming activity, you may use the following features:

• Deposit Limit: Set a maximum deposit amount on a daily, weekly, or monthly basis.
• Cooling-Off: Temporarily suspend your account for a set period of time.
• Self-Exclusion: Close your account completely for an extended period.
• Reality Check: View your session time information at regular intervals.

To learn more about responsible gaming, visit our Responsible Gaming page.

9. Personal Information & Privacy

5r77 takes the protection of your personal information very seriously. We keep all your data secure using SSL encryption technology.

• Your personal information will be used only for providing services, identity verification, and fulfilling legal obligations.
• Your information is not sold to third parties.
• Information may be shared with authorities when required by law.

To learn about our detailed data collection and usage policy, please read the Privacy Policy page.

10. Intellectual Property & Copyright

All content on the 5r77 website — logos, graphics, text, software, and design — is the intellectual property of 5r77 and is protected under copyright law.

• Copying, distributing, or commercially using any content from the platform without prior permission is prohibited.
• Game providers' own intellectual property is protected under their respective licenses.
• Reverse engineering, decompiling, or modifying the platform's software is prohibited.

11. Limitation of Liability

To the maximum extent permitted by applicable law, 5r77 will not be liable for the following:

• If a gaming session is interrupted due to internet disconnection or technical failure.
• Due to delays or failures in the services of third-party payment providers.
• For losses resulting from the user's use of their account in an unsecured environment.
• Force majeure — natural disasters, war, pandemic, or government restrictions.

12. Account Suspension & Closure

5r77 reserves the right to suspend or permanently close any account. This may occur in the following circumstances:

• Suspicion or evidence of a breach of these terms.
• Failure to complete identity verification or providing false information.
• Suspicion of fraud or money laundering.
• By order of a court or authority.
• At the user's own request.

12.1 Account Closure by User

You may request the closure of your account at any time via live chat. Before the account is closed:

• All ongoing bets must be settled.
• Available funds are withdrawable subject to the applicable terms.
• Bonus funds will be forfeited.

13. Changes to Terms

5r77 reserves the right to change, revise, or update these terms at any time. For significant changes:

• A notice will be published on the website.
• A message may be sent to the registered email.
• The "Last Updated" date on the terms page will change.

Continued use of the platform after changes will be considered acceptance of the revised terms. If you do not agree with the changes, you will have the option to close your account.

14. Dispute Resolution

In the event of any dispute or complaint, follow the steps below:

• Step 1: Notify the support team via 24/7 live chat or email.
• Step 2: After receiving the request, we will provide an initial response within seven (7) business days.
• Step 3: For complex cases, a final decision will be communicated within a maximum of 30 days.

If a dispute arises regarding the outcome of a game due to a technical error, server logs and the game provider's records will be considered final.

15. Contact & Support

For questions or assistance regarding these terms or any aspect of the 5r77 platform, please contact us:

• Live Chat: 24/7 live chat support in Bengali
• Email: [email protected]

Our support team is available 24 hours a day, 7 days a week, in Bangladesh Standard Time (BST, UTC+6).